Privacy Policy

Privacy Policy
This Privacy Policy outlines how we collect, use, and manage your information when you use our products or services. It also explains your choices regarding the use of your data, including how you can access, update, or object to certain uses of your information. If you disagree with this policy, please refrain from using our Services or engaging with any other aspect of our business.
When we mention “Delivery Bee,” “we,” or “us,” we refer to Delivery Bee, Inc., which controls the information collected when you use our Services. All our products and services are collectively referred to as “Services” in this policy.
What Information We Collect About You
We collect data when you provide it, when you use our Services, and when it is provided by other sources.
Information You Provide to Us
– Account Information: When you register for an account, we collect your contact details and other relevant information.
– Customer and Driver Information: You provide information about your customers and drivers, such as their contact and location details, for route planning and delivery purposes.
– Payment Information: For paid services, we collect billing details, including payment card information, via secure payment processing services.
Information We Collect Automatically When You Use the Services
– Service Usage: We track your interactions with our Services, including the features you use.
– Device and Connection Information: We collect data about your device and connection, such as IP address, browser type, operating system, and device identifiers.
– Cookies and Tracking Technologies: We use cookies and similar technologies to provide functionality and recognize you across different devices and Services.
How We Use Information We Collect
– To Provide Services: We use your information to deliver and improve our Services, such as planning routes and sending route information to drivers.
– To Improve Services: Your feedback and usage patterns help us enhance our Services.
– To Communicate with You: We use your contact details to send transactional communications, such as purchase confirmations and technical updates.
– To Market and Promote Services: We send promotional communications based on your preferences, which you can opt out of at any time.
– Customer Support: Your information helps us resolve technical issues and provide assistance.
– For Safety and Security: We use data to monitor and prevent suspicious or fraudulent activity.
– To Protect Legal Rights: We use information as necessary to comply with legal obligations and protect our interests.
Legal Bases for Processing (for EEA Users)
We process your information based on legal grounds such as the need to provide Services, legitimate interests, your consent, and compliance with legal obligations.
Who Has Access to the Collected Data
Access is limited to our personnel, trusted third-party applications, and government agencies as required by law.
How We Share the Information We Collect
We do not sell, trade, or rent your information. We may share it with service providers, legal authorities, or in the event of business transactions.
How We Store and Secure Information We Collect
We use data hosting services in the EU and implement security measures to protect your data. While we strive to safeguard your information, we cannot guarantee absolute security due to the inherent risks of the Internet.
How Long We Keep Information
– Account and Payment Information: Retained until your account is deleted.
– Customer and Driver Information: Retained until deleted from within the Services or your account is deleted.
– Marketing Information: Retained until you opt out or request deletion.
Your Right to Delete Your Information
You can request the deletion of your information at any time by contacting us via the chat widget on our website.
Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted with an updated effective date. Please review this page regularly to stay informed.
Your Acceptance of These Terms
By using our Delivery bee Services, you accept this policy. If you do not agree, please do not use our Services. Continued use after changes indicates acceptance.
Contacting Us
For questions or concerns, contact us at ‘support@deliverybee.info’.